Terms of Service

1. Introduction

These Terms of Service ("Terms") govern your use of the DreamlikeLabs website and services. By accessing or using our services, you agree to be bound by these Terms.

If you disagree with any part of these terms, you may not access our services. These Terms apply to all visitors, users, and others who access or use our services.

2. Services Description

DreamlikeLabs provides cloud engineering, machine learning, and AI system development services. Our services include:

• Cloud infrastructure design and implementation
• Machine learning model development and deployment
• AI system architecture and engineering
• Data pipeline development and optimization
• Technical consultation and advisory services
• System integration and automation

3. User Responsibilities

When using our services, you agree to:

• Provide accurate and complete information
• Maintain the security of your account and information
• Use our services only for lawful purposes
• Respect intellectual property rights
• Not attempt to gain unauthorized access to our systems
• Not interfere with the proper functioning of our services

4. Intellectual Property Rights

Our services and their original content, features, and functionality are owned by DreamlikeLabs and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

You retain ownership of any content you submit, post, or display on or through our services. By submitting content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and distribute your content in connection with our services.

5. Payment Terms

For paid services, the following terms apply:

• All fees are due upon receipt of invoice unless otherwise agreed
• Payment is accepted via bank transfer or other agreed methods
• Late payments may result in service suspension
• Prices are subject to change with 30 days notice
• Refunds are handled on a case-by-case basis

6. Service Level Agreements

We strive to provide high-quality services, but we do not guarantee:

• Uninterrupted or error-free service
• Specific performance metrics or uptime guarantees
• Compatibility with all third-party systems
• Immediate resolution of all technical issues

We will make reasonable efforts to resolve issues promptly and communicate any significant service disruptions.

7. Limitation of Liability

To the maximum extent permitted by law, DreamlikeLabs shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

• Loss of profits, data, or business opportunities
• Service interruptions or downtime
• Data loss or corruption
• Third-party actions or failures
• Security breaches or unauthorized access

Our total liability shall not exceed the amount paid by you for the specific service giving rise to the claim.

8. Confidentiality and Data Protection

We are committed to protecting your confidential information and will:

• Maintain strict confidentiality of your business information
• Use industry-standard security measures
• Limit access to authorized personnel only
• Return or destroy confidential information upon request
• Comply with applicable data protection laws

Our Privacy Policy provides additional details about how we handle your data.

9. Termination

Either party may terminate services with written notice:

• For convenience: 30 days written notice
• For cause: immediate termination for material breach
• Upon termination, all outstanding fees become due
• We will assist with transition and data handover

10. Governing Law and Disputes

These Terms are governed by the laws of the jurisdiction where DreamlikeLabs operates. Any disputes shall be resolved through:

• Good faith negotiations between parties
• Mediation if negotiations fail
• Arbitration as a final resolution method
• Exclusive jurisdiction in our local courts if necessary

11. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting. We will notify you of material changes by:

• Posting updated terms on our website
• Updating the "Last updated" date
• Sending email notifications for significant changes
• Providing advance notice when possible

Your continued use of our services after changes constitutes acceptance of the new terms.

12. Contact Information

If you have questions about these Terms of Service, please contact us: